How can we help?

Write to us directly — or find answers to the most common questions below. Detailed guidance on using the product is available in the app.

Write to us.

Didn't find an answer? Write to us directly — we read every message personally, no bot, no waiting queue.

  • A reply usually within one business day
  • Every message is read personally
  • Your feedback feeds directly into further development

Prefer email? info@vergabefix.de

Real people answer here:
Keno Neese
Keno
Lukas Chaplin
Lukas
Fenno Boomgaarden
Fenno
The founders —
no hotline, no bot.

By submitting, you consent to the processing of your details for the purpose of handling your enquiry (Privacy).

Frequently asked questions

The essentials of public procurement and Vergabefix — explained briefly.

Public contracting authorities — federal government, federal states, municipalities, public enterprises — must put contracts out to tender above certain value thresholds. Companies apply by demonstrating their eligibility and submitting a bid. Contracts are awarded according to fixed, pre-published criteria — usually not on price alone, but on the most economically advantageous overall offer. The catch: every tender comes with extensive documents, forms and deadlines.

In principle, any company that meets the required eligibility — that is, can demonstrate professional, economic and technical capability and is subject to no grounds for exclusion. Small and medium-sized enterprises are expressly welcome; contracts are often even split into lots so that smaller bidders can take part too. In practice, however, participation often fails not because of eligibility, but because of the effort involved.

In the eligibility check, you demonstrate that you can deliver the contract: references, turnover, certificates, insurance, personnel. The criteria are scattered across tender documents that often run to more than 100 pages — extracting them and comparing them with your own company quickly costs 30 to 60 hours. This is exactly where Vergabefix comes in and prepares the eligibility criteria clearly for you.

The 1st month is 100% free. After that, as a pioneer you pay €129/month (plus VAT) for 2 months, then the regular €249/month. Cancellable monthly, no setup fee. See all prices →

The platform is standalone software that you use yourself — ideal if you want to search actively and submit your own bids. Consulting is a separate offering for personal support, tailored to your needs. Both can be used independently of each other. More about consulting →

Your data is held on servers in Germany and processed in compliance with the GDPR. We do not pass anything on to third parties. When we use external AI systems, we work with placeholder data — your real company data does not leave our servers.

Help on using the platform is available directly in the app's help centre.